Personal Branding is a very powerful marketing strategy for attracting well-paying clients/customers and growing your business.
Be your own personal brand and stand out from the competition.
All businesses should have a distinct, sustainable, and competitive advantage to differentiate their services from the competition. I call this process Personal Branding.
Here are six simple steps to brand and differentiate your services and products in the current business environment.
- Think client focus first.
The client’s reality: Your business exist to serve clients. Develop a client visitation calendar and schedule in-person visits. Look the client in the eye and say, “I am here to serve you.” Follow up and follow through on all client related matters in a timely manner.
Create a client questionnaire so clients can rate the performance of your services. You want them to tell you how you’re doing and what you can do to serve them better. It’s also a way to discover what challenges they are currently facing. Be relentless in your client retention efforts.
2. Discover a distinct advantage that will set you apart from competitors.
Start by articulating your “unique marketing proposition,” a statement of all of the qualities and characteristics that set your services apart in the marketplace. Analyze your services: What skills and services do we provide that are distinctive, measurable, and add value? Which of our past successes can we leverage in the marketplace? And don’t forget to ask colleagues what they see as your competitive strengths.
Communicate these messages reinforcing your unique marketing proposition anytime you have an opportunity to write or speak about your business and what you have to offer to prospective clients.
3. Generate publicity.
What others say about your brand is much more powerful and credible than what you can say about it yourself.
When it comes to branding your business, favorable publicity in the media or word of mouth is far superior to advertising. So how do you generate the publicity “buzz”? Create a buzz about your brand by being visible: speaking at seminars, publishing a newsletter on your website, participating as a host or guest on television or radio talk shows, writing a column in a reputable trade journal, featured in magazines and networking.
4. Promote a powerful perception of quality in the client’s mind.
What is quality if not a perception that resides in the mind of the client? You build quality intangibles around trust, reliability, excellent people, and innovative client services. Show clients that you can interpret and process their information to convert it to results oriented solutions. What you say is important, but what you do is even more important for reinforcing their perception of your brand quality.
Keep the lines of communication open. The goal of branding your business is to convince the client that your brand is worth their trust and worth a premium price.
5. Establish your credentials as an industry leader in the field.
Clients like to know they are doing business with an industry leader. Make clients aware of your expertise, presence, and commitment. Know your clients’ businesses inside out – what they do, why they do it, how they do it. Tout your firm’s successful track record of accomplishment in working with companies like theirs.
Build and sustain credibility with clients by strengthening your client relationships, developing a client retention strategy, demonstrating that you value your new clients, and going the extra mile for them.
6. Practice consistency in building your personal brand.
Stay focused on implementing the branding of your small business. Keep abreast of marketing trends in your profession and position yourself as a recognized expert. Make the most of your unique marketing proposition. Accelerate and elevate the perceived value of your brand in the marketplace.
Your brand is the cornerstone of your business.
Here are five important ways of evaluating if your brand is working to its full potential:
(A) What is your unique selling proposition?
(B) What is your brand belief system?
(C) How can you best represent your brand?
(D) How do you deliver your brand everyday?
(E) How do you create a brand that will grow and live forever?
In short, to brand your business, know what you have to offer, know how to differentiate it, and know how to market it.
Robert Moment is an innovative , forward-thinking “throw the box away” small business and marketing coach and author of Invisible Profits: The Power of Exceptional Customer Service. Robert teach entrepreneurs and small business owners how to start a business start profits and grow. Visit http://www.howtostartyoursmallbusiness.com and sign-up for the FREE 7 day e-course titled, Small Business Startup: Turn Passion into Profits.